Contact preference
is email: pa@witsystemsgroup.com
Dynamic
professional with extensive history serving the Information Systems (IS)
requirements of financial, brokerage, real estate, business development, and
Internet e-commerce groups. Proven
track record in managing broad-based technology projects in support of revenue
and business objectives. Has
substantial expertise in employing a full project life cycle methodology. This includes system monitoring, system
design and architecture, analysis, development, change control, quality
assurance testing, implementation and business recovery activities.
· International Consultant: Consultant supporting several
International Banks in their ACBS implementation, conversion and release
upgrades. Served Project
Management, Business Analyst and Quality Testing roles. Managed the ACBS to SWIFT
implementation and ACBS Release 6.1. Worked on Business Process Re-engineering Project
using CRM and Sharepoint technologies to manage Customer Relations and Work
Flow.
· Project Manager: Successfully directed over 25 major
projects, some global. Most
projects were within time, resource and capital budget including those
requiring multi-year commitments.
Developed valuable change control and quality assurance functions
·
System
Monitoring: Managed and develop tools to track and
monitor multiple activities for system implementation, build releases and
testing activities. Proficient at
resolving problems quickly and cost effectively. Managed system design and business requirement
documentation
·
Communicator:
Ability
to interface and communicate effectively at multiple levels. Strong verbal and
written communication skills.
Bi-lingual, speak fluent English and Spanish. Basic knowledge of French, Italian, German and Dutch.
Windows: Windows XP, 2000 Pro, NT; Vista,
Citrix; Oracle, K2, K2.net, InfoView, DB2 Data Warehousing, Showcase Strategy,
Portia, Open Trader, PAM, CARS, IDOM, BizTalk, CODA, Great Plains; SQL Server;
Calyx, Point, Discovery PAL (imaging), Test Director, Mercury Quality, Document
Direct; WebSphere (Client), Lotus Notes/Domino.
ACBS-ACBS 6.1, 5.3, 3.7, Loan Servicing,
Origination; Business Objects, Datamart
Web Development-Adobe Photoshop, DreamWeaver,
NetFusion, Flash, HTML
MS Products-Office, Word, Excel, Sharepoint,
CRM, Communicator, Power Point, Project, Access, Publisher, Visio
AIX – Unix -Swift Alliance (Electronic Funds
Transfer), Murex
AS-400: WebSphere, Essbase, Cube, LANSA, Turnover, Implementer,
PentaSafe Security, Cobol, RPG, SQL, Query, MRC, ACBS (Advanced Commercial
Banking System), MiSys Midas, Loan IQ, PeopleSoft (HR), LAWSON GL and AP, CTI
(Real Estate Mgmt)
Novell Ethernet LAN/WAN, Routers,
Hubs, PC’s, MAC G4, AS/400, I-Series, E-Server, IBM AIX
Fordham University, NY Master
of Business Administration (MBA)
Computer
Science, 1995
Hunter College, CCNY, NY Bachelor
of Arts (BA)
Psychology/Sociology,
1984
New
York University,
NY Certificate,
Internet Electronic Commerce
Westcon, NY Networking/Administration
Dale
Carnegie Course,
NY Leadership Management
Pia M.
Alvarez
Page
2
Bank of America,
NC 02/2008
- 10/2008
International Bank providing
Personal, Corporate, Institutional and Small Business Services
·
Business
Analysis on BASEL II Reporting and Escrow Tax Reporting Information for
conversion projects
·
Liaise
and monitor defect reporting and testing activities between users and vendor
·
Re-hired
as an ACBS Consultant – See below Bank of America 2004-2006
FMO -The
Netherlands Finance Development Co,
The Netherlands 01/2007
– 11/2007
Dutch Finance Company providing
financing for Dutch businesses in emerging markets
Consultant
providing technical and functional consulting services
·
Project
Management of ACBS to SWIFT Interface using BizTalk
·
Functional
support for ACBS products including Loan Servicing; Origination and Business
objects (BO)
·
Business
Analyst for Sharepoint design and requirements for multiple projects
·
Testing
Lead for Business Process Improvement Project (BPR) including AML project
activities
·
Testing
of New Loan Deal process flow using CRM, K2 and K2.net technologies
· Responsible for change control fixes in UAT, Acceptance and production environments
Bank of Scotland,
NY 08/2006 – 12/2006
Scottish Bank providing full range
of financial services; largest mortgage and savings provider in the U.K.
Consultant
providing ACBS 6.1 implementation consulting services on Windows Oracle/Citrix
platform
·
Technical
and application ACBS expertise to implement the latest ACBS 6.1 release
·
Liaised
and maintained defect reporting and testing activities between users and vendor
·
Installed
and tracked all fixes, updates and interfaces for BoS on schedule
implementation
·
Maintained
multiple testing environments and databases including SIT and UAT
·
Application
support for ACBS products, Datamart, Loan Servicing, Origination
Bank of America,
NC 06/2004
– 08/2006
International Bank providing
Personal, Corporate, Institutional and Small Business Services
Remote
contractor providing consulting services for Real Estate/Credit Banking
technology services
·
Consulted
on ACBS application, functionality and customer processes, developed
design/technical specifications
·
Coordinated
testing activities with users, developed test system specifications/plans,
document testing results; defect reporting/resolution and tracking of system
version and product builds
·
Project
Management of various conversion projects including resource and time
management
·
Maintained
working knowledge of the Six Sigma and DMAIC re-engineering processes
Natexis Banques
Populaires, NY 05/2002 – 08/2003
French bank providing financing,
investment and merchant banking services
Managed,
directed and coordinated computer operations and system integration activities
for the bank’s financial applications
·
Managed
the Bank’s data center for system availability; maintenance, security and
business recovery functions
·
Project
management of hardware and software upgrades for multiple platforms (AS400,
Unix & LAN)
·
Managed
multiple system environments for development, testing, implementation and
change management
· Developed policy and procedures, covering security, networking, development and IT operations
Pia M.
Alvarez
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3
W.I.T. Systems
Group, NY 01/2002–10/2008
Project Management and Business
Analysis Consulting Services, Corp to Corp
·
Remote
Contractor for merger conversions to the ACBS Commercial Banking system
·
Business
Analysis for Web based, CRM, Sharepoint and AS/400 applications
·
Provided
system support for AS/400, SWIFT (Electronic Funds Transfer)
·
Six
Sigma Project Management to manage content, delivery and quality, (ITIL)
·
Business
Analyst for Business Process Flow Engineering
Bank Julius Baer
& Co, NY 11/1998
–07/2000
Directed the development and
implementation of the IT enterprise architecture. Managed eight project
managers and business development professionals for financial, capital markets,
portfolio management, Internet, human resource, Credit / risk, Mortgage backed
securities, GAP analysis, fixed income and compliance systems. Set up process control and procedures
for newly created functional units in the areas of: web development, change
management, quality assurance testing, production support, systems security and
audit.
·
Managed
concurrent application and technical architecture, e-business, data
warehousing, business process re-engineering and related systems integration
initiatives with on time, within budget delivery using proven project
management practices and structured methodologies
·
Planned
and implemented yearly budgets in excess of $2M for enterprise-wide systems
development projects. Responsible
for developing project plans, managing budget and allocating resources
·
Developed
quality and control procedure and regression testing. Integrated change management software with policy and
procedures. Established
development standards for improved process flow
National Bank of
Canada, NY 1992-1998
Asset Based Commercial Lending
Bank-US Division
Systems Development Manager
·
IT
Project Manager for the first ACBS implementation for 22 US branch offices,
working with the vendor.
·
Project
Managed team of users and consultants on conversion, upgrade and implementation
of new and existing applications; in coordination 22 branch offices
·
Designed,
developed and implemented accounting and commercial loan applications. Implemented the Lawson General Ledger and Accounts
Payable systems
·
Application
support of daily Electronic Funds Transfer using SWIFT, ACH Clearing (FISERV),
MiSys
The Rockefeller
Group, NY 1988
– 1992
·
Managed
the installation, testing and implementation of new releases of packaged
software for accounts payable, general ledger (Computer Associates), Real
Estate management (CTI) and human resources, (PeopleSoft)
·
Activities
covering the full project life cycle including heavy user contact, systems and
program design, coding in Cobol & RPG III, implementation, training and
documentation. Provided technical and application support to users and Data
Processing personnel
·
Developed
real estate property management application that tracked resident information,
payment schedules and work orders
Citibank, N.A., NY 1985 – 1988
·
Application
and technical support for word processing, Lotus and database applications.
Trained co-workers to use computer software including Citibank’s global
telecommunications network (email).